Terms and Conditions
This website (“Site”) is owned and operated by KOMBOcart. Throughout these Terms of Use, the terms “KOMBOcart”, “we”, “us” and “our” refer to KOMBOCart and its associated entities and “you” refers to the individual accessing the Site.
These terms and conditions govern the relationship between you and KOMBOcart. There may be additional terms and conditions imposed by an event organiser or venue operator in respect of an event for which you purchase tickets. It is your responsibility to review these terms prior to the purchase of tickets.
Please read these terms of use carefully. By visiting the Site and purchasing tickets and/or registrations you are agreeing to be bound by the following terms (“Terms”) and by the KOMBOcart Privacy Policy. You must not use or access the Site or deal with the tickets you purchase in violation of these Terms. If you choose not to be bound by the Terms then you must not use the Site or purchase tickets from the Site.
KOMBOcart may vary these Terms at any time and will post the variations on this Site. By continuing to use the Site after the varied terms are posted, you agree to be bound by the variation.
1. Who we are and what we do
1.1 KOMBOcart facilitates the sale of tickets and membership registrations by Event Manager by allowing Manager to create an event page on the Site from which tickets or registrations can be purchased by you (“event page”), and giving Event Manager access to a secure payment gateway. As such, except as specified in these Terms, we are not liable for any dispute over an event or a ticket purchase.
1.2 Details of the event organiser can be found on each event page. Each ticket is issued subject to the terms and conditions of the event organiser and/or the venue at which the event is held.
1.3 We have no control over ticket prices, postage and handling fees or ticket delivery methods.
1.4 You acknowledge that KOMBOcart acts as an agent for the relevant event organiser. Any claims with respect to the purchase of tickets or membership registrations (including cancellation or postponement of events) lie solely with the event organiser and to the extent permitted by law KOMBOcart takes no responsibility or liability for such claims.
2. Purchasing tickets or registrations
2.1 When you make a purchase from the Site you acknowledge and agree that:
2.2 We reserve the right to cancel any ticket and refund the amount paid in full where there has been an error in ticket pricing, whether due to human error or a transactional malfunction of the Site, and offer to rectify such an error by re-processing the transaction with the correct ticket pricing.
2.3 The event organiser has the right to add or vary the advertised program, seating arrangements and audience capacity and deny admission with reasonable cause including due to intoxication, unsociable behaviour, failing to observe lawful directions, possession of invalid or insufficient tickets or ID or health and safety precautions.
2.4 You are responsible for having your tickets, as purchased through KOMBOcart, available at the event. No refunds or exchanges are provided for lost or stolen tickets or for a failure on your part to present at the event. It is your responsibility to provide correct e-ticket information (email address) to allow adequate time for the delivery of tickets.
3. Payment
3.1 All purchases are processed through our secure online payment system. The event organiser determines how you may pay for tickets and registrations.
3.2 Tickets purchased on the Site are subject to a non-refundable per order service fee which will be included in the ticket price.
3.3 Unless stated to be otherwise, charges referred to for any tickets or registrations supplied via the Site are stated inclusive of GST. A tax invoice will be provided to you upon completing your purchase of tickets. GST means the Goods and Services tax charged under. Tax Invoice means tax invoice as defined by the Act.
3.4 All prices are stated in Indian rupees.
4. Cancelled, varied or postponed Events
4.1 The event organiser is surely responsible and liable for providing any refund or comparable ticket where an event is cancelled, varied or postponed. You should check the terms of sale of the Ticket Seller with respect to its policy on cancelled, varied or postponed events.
4.2 So that the event organiser can contact you with information relating to your tickets or the event, we may be required to pass on your contact information. We do not authorise the event organiser to send you any unsolicited emails, mail or “spam”.
4.3 We and the event organiser will use reasonable endeavours to notify ticket holders of a cancellation, variation or postponement; however, the responsibility to ascertain whether an event has been cancelled, varied or postponed is yours. We do not guarantee that the ticket holders will be informed of a cancellation, variation or postponement before the date of the event.
5. Exchanges and refunds
5.1 All ticket sales are final. For clarification, you are not entitled to a refund if:
5.2 If your ticket is lost, stolen or damaged (including if it is lost in the mail), we are not required to replace it unless we can identify the seat corresponding to the ticket, or in the case of a general admission ticket can identify and cancel the relevant ticket. We may charge a reasonable administration fee in these circumstances.
6. Unauthorised Use
The following are examples of unauthorised use of the Site and therefore such actions constitute a breach of these Terms. You agree that you will not:
6.1 facilitate illegal ticket sales or use the Site to resell tickets of any kind, including by way of unauthorised framing or links to other sites for the purpose of reselling;
6.2 interfere with the proper working of the Site or take any action that imposes an unreasonably large burden on the Site;
6.3 request more than 1,000 pages of the Site in any twenty-four hour period or make any other request to transactional servers more than once during any three second interval (this applies equally to a group of individuals acting in concert); or
6.4 hack into the Site or utilise automated means to process or place ticket orders including the use of robots, spiders or other devices to process ticket sales.
7. Permitted Use of the Site
7.1 You may use the Site for your personal use only. You may make a temporary copy of all or part of the Site on your local computer for the sole purpose of viewing it. You may also retain a single permanent copy of a part of the Site for your personal use (including to purchase tickets). You may not otherwise in any form copy, reproduce, modify, create derivative works, publish or distribute the material on the Site without the prior written consent of KOMBOcart or as permitted by applicable copyright laws.
7.2 All content, images, software and designs on the Site (“Content”) are owned by us or used under licence or with consent, including from event organisers. The Content is protected by copyright under the laws of India and other countries through international treaties. You must not remove any proprietary notice or credits contained on the Site.
7.3 The Site contains trade marks, logos and trade names of KOMBOcart, which may be registered or otherwise protected by law. You must not use any trade marks, logos or trade names which are used on the Site. Nothing contained on this Site should be construed as granting any licence or right to use any trade mark displayed on the Site.
7.4 We reserve all of our rights to enforce our intellectual property rights to the fullest extent of the law.
8. Breaches of Terms
If you breach these Terms or we believe you are or were acting in concert with any person who has done so, we may without prior notice:
8.1 block or limit your access to the Site;
8.2 cancel any tickets, registrations or ticket orders you have placed via the Site without refund;
8.3 take legal action against you; and/or
8.4 prohibit you from future ticket or registration purchases;
9. Disclaimer and Limitation of Liability
9.1 You use the Site at your own risk.
9.2 We do not guarantee, represent or warrant that your use of the Site will be uninterrupted, timely, secure or error-free.
9.3 Except as required by law, we (including our respective directors, shareholders, employees, agents, contractors and event organisers) will not be liable for any injury, damage, loss, claim or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Site, or any tickets or memberships you purchase via the Site, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Site or any content posted, transmitted, or otherwise made available via the Site, even if advised of their possibility.
9.4 If any warranties are implied by law, they are excluded to the fullest extent possible. If such warranties cannot be excluded, then to the fullest extent permitted by law, our liability for breach of such warranties will, at our option, be limited to any one or more of the following: (a) in the case of tickets or registrations, the replacement of the tickets or registrations, the supply of equivalent tickets or registrations or the payment of the cost of replacing the tickets or registrations.
10. Indemnity
You agree to indemnify, defend and hold harmless KOMBOcart and our directors, officers, employees, agents, contractors, event organisers, licensors and licensees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
11. Other Terms
11.1 These Terms constitute the entire agreement between you and us. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.2 These Terms are governed by and construed in accordance with the laws of India. You submit to the non-exclusive jurisdiction of the courts in India in respect of any proceedings in connection with these Terms or the Site.