Refund Policy

2.1. Refund Eligibility:

• Refunds to Event Manager are generally not provided for our subscription services. However, we may consider refund requests on a case-by-case basis under the following conditions:
• You have subscribed to our services but have not utilized any part of the service within 7 days from the date of activation (e.g., no event has been created).
• You experience a technical issue that we are unable to resolve within a reasonable time frame.
• Refunds to Customers are generally not provided for our subscription services. However, we may consider refund requests on a case-by-case basis under the following conditions:
• Unless, until, or otherwise the customer has met the refund criteria mentioned by the Event Manager for a specified event (e.g., Event cancelled by Event Manager due to unforeseen conditions).
• You experience a technical issue that we are unable to resolve within a reasonable time frame.

3. Refund Process

• For Event Manager: To request a refund, please contact our accounts team at <Cancellation Email Address>.
• Please provide your subscription details and the reason for your refund request. We will review your request and notify you of our decision within 7 business days.
• If your refund request is accepted, the refund will be processed within 3 business days of acceptance. Please note that the actual receipt of the refund may be subject to bank clearance by your concerned bank.

4. Non-Refundable Situations

• Refunds will not be provided for services that have already been rendered, including but not limited to website creation or hosting services.
• If you have violated our Terms of Use, or if your account has been suspended or terminated due to unauthorized activities, you will not be eligible for a refund.

5. Amendments

• We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. Continued use of our services after any modifications to the policy constitutes your acceptance of the revised terms.

6. Contact Information

For any questions regarding this Refund and Cancellation Policy, please contact us at:

KOMBOcart
4/11, Radial Nagar, Round building,
Anna Nagar West, Mogappair, Chennai - 600101.